A Cover Letter For Customer Service
June 9th, 2009 | Author: admin
Customer service requires a very specific type of professional. You must have good PR or public relations skills first of all, patience when dealing with irate clients, charm, and knowledge of the service you provide. When applying for a job in this field, it helps to use a cover letter customer service for your application.
Just like any cover letter, customer service letters must include the name and address of the job applicant at the top. Below this on the left is the date of the letter. Next a block has the name of addressee or company division, company name and address. You may include a subject, ‘Re: [Job Ref No.]‘ if you wish.
Use standard salutation such as ‘Dear Sir/Madam,’ etc.
In the first paragraph, state briefly that you are interested in their job vacancy (be sure to say which one) and that you are an expert in the field.
In the second paragraph, cite your CV. Cite one or two highlights in your career, OR list the skills you have (one per line, making sure these are the same skills/experience they say they need in the job ad). Be brief.
In the third and closing paragraph, explain why you want this job. Make it sound like you’re always looking for new challenges to advance your career and help others. Finally, close the letter by saying you will be following up your case. This ‘forces’ them to deal with you. 
Check your spelling and grammar. Then have a friend double-check your cover letter. Customer service is not for everyone, and you want your letter to stand out so the hiring manager will think you’re right for it.
By: E Streat
Posted in writing a letter | 
Tags: example resumesresume and cover letter, sample resume cover letter